The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 630 |
| Houston, TX | 357 |
| Washington, D.C., DC | 259 |
| Philadelphia, PA | 258 |
| Seattle, WA | 247 |
| Atlanta, GA | 209 |
| Denver, CO | 195 |
| Salt Lake City, UT | 191 |
| Sacramento, CA | 155 |
| San Francisco, CA | 141 |
| Detroit, MI | 134 |
| Miami, FL | 133 |
| Indianapolis, IN | 132 |
| Orlando, FL | 132 |
| Minneapolis, MN | 121 |
| Boston, MA | 107 |
| Brooklyn, NY | 107 |
| Portland, OR | 106 |
| Oakland, CA | 89 |
| Jacksonville, FL | 88 |
| Pittsburgh, PA | 84 |
| Baltimore, MD | 72 |
| New York City, NY | 67 |
| Tampa, FL | 66 |
| Nashville, TN | 50 |
| Reno, NV | 50 |
| San Jose, CA | 49 |
| Fort Myers, FL | 42 |
| Tacoma, WA | 42 |
| Charlotte, NC | 38 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Name Me King 👑 (@marcuskxng) reported I work hard all week to come home on a Friday trying to unwind and watch TV only for @Xfinity to be down. I’m gonna need a credit on this bill. 😒
- eagle eye esjay (@evanrossesjay) reported
Haven’t had wifi for like hours… amazing how many things run off wifi. But also, what ******** Xfinity?
- Calling me Jazz is an automatic block (@jasminemh94) reported
I’ve been an xfinity member for over 2 years and just learned that I can download an app to my phone and watch all the channels I pay for, for free. And watch on demand instead of downloading an app for each damn channel. ***** wtf?!
- DerekLL95 (@DerekLL95) reported
@Sheridanblog @HarrisonWind @sbjsbd Pretty sure the nuggets are watchable, the issue is the local fans can’t watch them because of Comcast
- shane (@_orpheusharp) reported
Xfinity tech came and told me I’m **** outta luck in regards to my internet working consistently
- Joey Thicc (@JoeyThicc) reported
Never once have I had a good experience with Comcast and I don’t think I know anyone who has ever said anything good about them.
- Drew Brutananadilewski (@Big_Grouchy) reported
Tipped the xfinity man a blunt and a Powerade for saving me a $100 service call bill.
- PirateJay (@Jay2Pirate) reported
@TheBigEnglish @TheProducerRG @nuggetsfan1501 Half truths. KSE wanted same $$ as Root Sports (baseball RSN) gets. But Altitude pulls in around 10% of the viewership that Root Sports does. Anyone saying it’s Big bully needs to look at other markets. ATT/DirectTV are having same issues as Comcast here.
- PirateJay (@Jay2Pirate) reported
@nuggetsfan1501 @TheProducerRG I stream through pirated sites. It’s pretty simple. It’s why Comcast customers didn’t fall for KSE “go to directtv to support nuggets/avalanche” ploy.
- Missy Lynn Coulter 💙🇬🇷 (@missy_coulter) reported fromMiddle River, Maryland
In the simplest of terms and the most convenient of definitions, @Xfinity and their customer service is a total joke. #Truth @XfinitySupport
- Dave Goldberg (Heel Bear) (@KayfabianMagic) reported
@SilverNumber1 Theres nothing else on. I cant get Knicks games thanks to Comcast. Theres no a lot of good stuff on television WTF? So you cant have an opinion now? BTW I don't "hate the show" I like some of the performers. Everyone has the right to feel the way they do. You can like or dislike.
- Blonde Gypsy Angel (@GypsyPretty) reported
@hulu_support Got LiveTV, getting "Are you still watching?" every 3 hours or so. Called support and claimed to not have heard of it, put me on hold to "investigate" and didn't return to the call. Before I sign up with another service..explain. Cant believe I miss xfinity.
- Oaf Mode (@OafMode) reported
Picked the wrong night to cancel Comcast ten years ago #HardenDay
- Nadia Sindi (@nadiasindi) reported
@Banner_Bank Banner Bank is NOT helping me to get my $79.27 Xfinity stole from my account! I've NEVER, EVER had Mobile Phone with Xfinity!Xfinity's used Bill Pay to steal $79.27 for 1/2022! I have basic Wi Fi with them! They have my Debit Card.I pay $50.00 a month!
- the don dada. (@AboveAndBrionne) reported
My internet & cable has been down all day. 🙄 @Xfinity
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